The Art of the Sale - Simplified!
For the sales-based organization - this workshop engages your employees to learn the skills necessary to not only sell more products, but to build lasting client relationships that ensure long-term success.
What You’ll Learn:
· How to identify prospective clients and effectively pair them with your products and services.
· The psychology behind an effective sales model and how to apply it to your position and goals.
· How to identify the wants, needs, and urgency of the sale with your client and how to facilitate a sales model with every client.
· How to decipher body language and verbal communications of your client to determine where you are in the sales model.
· How to use your own verbal cues and body language to establish trust and move your client forward to close the sale.
· How to maintain a client relationship after the first transaction.
· Sales Associates
· Customer Service Associates
· Service Personnel
· One-Day Fast Track (4-6 hours)
· Two-Day Developmental Program (9-12 Hours)